Vibe Points

**Do you accept exchanges?** We do not accept exchanges. If something isn’t right, you can return the item within 30 days and place a new order.

**How long is shipping?** Free U.S. economy shipping takes 10‑15 business days. Express shipping arrives in 3‑6 business days. International shipping typically takes 6‑12 business days.

**How do I track my order?** You’ll receive a tracking link by email once your order ships. You can also visit our Order Tracking page to check status.

**What if there’s an issue with my order?** Contact us at support@replyflowapp.com. We’re here to help!.

Ways to earn

Earn more points for different actions, and turn those points into awesome rewards.

Get more points by completing these missions

Ways to redeem

Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.

How it works

Grab your exclusive gifts by being part of our loyalty program

Frequently Asked Questions

Explore this section to find comprehensive answers to all your questions about the loyalty program.

You can earn points by participating in various activities such as placing an order or signing up. For every order placed, you earn 1 point for every 2 currency units spent. Sign up today and earn 50 points instantly!

You can redeem your points for various rewards. For example, spend 100 points to receive a 5 currency unit discount or spend 300 points for a 10% discount. Check out our rewards list on the loyalty page for more options.

Currently, our points do not expire, allowing you to save up for bigger rewards at your convenience.

Refer a friend to our store, and both you and your friend can earn rewards. Share your unique referral link through social media or email and get rewarded when your friend makes their first purchase.

Yes, you can redeem points on sale items. However, ensure you check any specific terms and conditions related to point redemption on discounted products.

Log in to your account and navigate to the 'Points History' section to view your current points balance and transaction history.

If you return a purchase, the points earned from that purchase will be deducted from your account.

Joining is easy! Click on the 'Join program' button on our website and start earning rewards immediately.